OVERVIEW

First, we want you to know that your satisfaction is what matters most to us. If you order something from us and you don't absolutely love it out of the box, rest assured that you can return most items to us within 14 days of delivery for a refund.

To return an item, please email returns@ginghamstreet.com. For more detailed instructions about our return policy, and to find out what exclusions apply to returns, please continue reading below.

DEFECTIVE OR DAMAGED ITEMS

If we made a mistake, we'll take care of it. Period. If you received a defective or damaged product, please let us know so we can replace it for you. And don't worry — shipping charges are on us, both for the returned item and the replacement. In order to return your item, email us at returns@ginghamstreet.com.  We will provide you all the instructions you'll need.

STANDARD RETURNS

Our return policy covers returns of most products in new or "like-new" condition up to 14 days after delivery. Items that cannot be returned include paint, furniture, our magazine, select oversize items, or anything damaged through normal wear and tear. 

If you've decided you don't like what you ordered after having it in your home for a couple of weeks, no problem. In order to return your item, email us at returns@ginghamstreet.com. Simply follow the provided instructions to print your return shipping label, and then place your package in the mail! You will receive a full refund for your item(s) less the original shipping charge.

EXCHANGES

 

Gingham Street does not currently process exchanges.  We are sorry for any inconvenience this may cause.